Refund Policy

Return & Refund Policy

Thanks for shopping at The Melts Bakery. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 10 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging. Your item needs to have the receipt or proof of purchase. 

We cannot except returns on sale items. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

If the return is due to change of mind, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact

If you have any questions on how to return your item to us, please contact us.